General Information
- All orders are shipped within a maximum of 24 hours after receiving them. If for any reason this is not possible, you will be notified by e-mail and you will be provided with an estimated shipping date.
- ENDLESS ships worldwide. Below you will find the detail of the shipping costs corresponding to each country.
- In case you want to make a change in the delivery address once the order is placed, it is essential that you notify us as soon as possible. Once the package is issued, it will not be possible to make any change of address.
- Any change of address once the order is issued, or any request for delivery to a different address will have a surcharge equivalent to the cost of shipping.
- For all shipments to Spain, the courier companies responsible for the delivery and transport of all our orders are Correos and Tipsa.
- For any comments, suggestions or questions, your customer service phone number is +34 935 391 660.
- For international orders, shipments are sent to other air transport companies.
- Shipments to post office boxes cannot be made.
- When we have sent your order, you will receive an email with a link to track. In case of absence, the messenger will contact you to agree a schedule that best suits your preferences.
SPAIN (PENÍNSULA), ANDORRA
- Purchases over € 65 - FREE SHIPPING
- Buy under € 65 - € 3.95
- Delivery time - up to 24-48 working hours from shipment
BALEARIC ISLANDS
- Purchases over € 65 - FREE SHIPPING
- Buy under € 65 - € 5.95
- Delivery time - up to 48-72 working hours from shipment
CANARY ISLANDS
Shipments to the Canary Islands are made by courier. These shipments have a fixed cost of € 36.70 and include (i) shipping and (ii) the corresponding export DUA (€ 23 fixed per shipment). It is important to take into account that said shipment will be subject to the additional payment of the import DUA and the payment of the corresponding IGIC (7% of the value declared in the invoice) at the time of delivery. These and other derivative customs expenses will be the responsibility of the buyer in any case.
EUROPE
- Delivery time - between 3 and 5 working days from shipment
* Shipping prices will vary depending on the country of destination
U.S.A
- Delivery time - between 4 and 7 working days from shipment
- * Shipping prices will vary depending on the zip code destination.
REST OF DE WORLD
Occasionally, shipments to countries outside the EU may carry additional fees and taxes, which in any case will be the responsibility of the buyer. ENDLESS undertakes to carry out the procedures and prepare the necessary documentation for the corresponding customs management.