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PRIVACY POLICY

In accordance with the new General Data Protection Regulation (GDPR) of the European Union that entered into force on May 25, 2018, we inform you of the update of our privacy policy. Our goal is to provide you with more information on how at ENDLESS we protect your privacy and personal information:

Who is responsible for the processing of your data?

The data controller is ENDLESS PERFORMANCE, S.L. (hereinafter, “ENDLESS”), with NIF number B-66369281. ENDLESS contact details are as follows: - Postal address: C / Salut 159, 08202 Sabadell (Barcelona). - Telephone: 937 279 631 - Email: hello@endlessport.com

What type of personal information does ENDLESS collect?

ENDLESS may collect the following personal information from users of the ENDLESS website through the corresponding forms: name, email address, postal address, telephone number, date of birth, sex and credit card (PAN + CVV2 ) in compliance with PCI DSS standards or account number (provided by the customer in case of return) when the user visits the WEB, registers, makes an online order, contacts ENDLESS or participates in promotions or surveys of ENDLESS In addition, ENDLESS collects all the information related to your browsing on the WEB and your interaction with the brand. All personal data that ENDLESS collects comes from the interested party, except for the contact information that can be provided by friends or family: - To send a gift voucher or other gift. - To share bookmarks saved on the WEB.

What type of personal information does ENDLESS collect?

The personal data of the interested party will be treated for the following purposes as applicable:

- Manage and develop the registration on the WEB. The registration will involve the development of user navigation profiles on the WEB This profiling consists in the use of the client's personal data and navigation information such as the products seen or added to the basket, the sections of the WEB visited , the location to evaluate your preferences and / or personal interests in order to offer you the contents of the WEB, offers, services and products appropriate to your profile.

- Manage and develop online shopping. We use the client's personal information to process and deliver your order, inform you by email of the status of your order.

- Manage and send information about exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a client through email. The sending of this information will imply the elaboration of user profiles that consists of using personal data, the history of your purchases if applicable, as well as the navigation information on the WEB to evaluate certain aspects related to your personal preferences with the objective to offer the appropriate commercial communications to your profile.

- The content, products or services will be customized to the client in the communications according to their interests.

What type of personal information does ENDLESS collect?

ENDLESS guardará los datos personales solo durante el período de tiempo que sea razonablemente necesario teniendo en cuenta las necesidades de dar respuesta a cuestiones que se planteen o resolver problemas, realizar mejoras, activar sus servicios y cumplir los requisitos que exija la legislación aplicable. Esto significa que puede conservar los datos personales durante un período de tiempo razonable incluso después de que el interesado haya dejado de usar los servicios de ENDLESS o de que haya dejado de usar la WEB. Después de este período, los datos personales serán bloqueados de todos los sistemas de ENDLESS.

What legitimizes us to process the data?

ENDLESS has the following legitimate bases to process personal data:

Execution of the contract

The legal basis for the processing of the personal data of the interested party that is collected is the execution of the contract of sale. In this sense, the interested party is obliged to provide the data that is necessary for its execution. If you do not provide us with this information, it will not be possible to carry out the sale.

Legal obligations

The management and issuance of the sales invoice is based on the legal obligation of ENDLESS in its relationship with customers.

Consent 

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the consent of the interested party, if it has been provided:

- Registration management on the WEB
- Management of sending information about exclusive promotions, latest news and personalized information adapted to the profile of the interested party.
- Response to the exercise of ARCO + rights, inquiries and complaints by the interested party.
- Service management of garment availability alerts on the WEB.

The withdrawal of the consent of these treatments by the interested party will not condition the execution of the contract of sale concluded between it and ENDLESS.

Legitimate interest

En relación con las siguientes finalidades la base legal del tratamiento de los datos personales del interesado será el interés legítimo de ENDLESS:
- La elaboración de perfiles mediante la navegación en la WEB por parte de un usuario registrado en la misma, así como de todos aquellos usuarios que nos hayan facilitado sus datos para cualquier otra finalidad.
- La elaboración de perfiles para el envío de información sobre promociones exclusivas, últimas novedades e información personalizada adaptada al perfil del interesado.
- El envío de encuestas de satisfacción sobre los productos adquiridos o servicios usados por los clientes de ENDLESS para solicitar su opinión y poder mejorarlos.

Nuestro interés legítimo consiste en poder garantizar que nuestra WEB permanece segura, así como para ayudar a ENDLESS a comprender las necesidades, expectativas y el nivel de satisfacción de los usuarios y, por lo tanto, mejorar los servicios, productos y marcas. Todas estas acciones se realizan con el fin de mejorar el nivel de satisfacción del cliente y asegurar una experiencia única de navegación y compra.

To which recipients can we communicate the data?

In relation to the following purposes, the legal basis of the processing of the personal data of the interested party will be the legitimate interest of ENDLESS:

- The elaboration of profiles by browsing the WEB by a user registered in it, as well as all those users who have provided us with their data for any other purpose.
- The development of profiles for sending information about exclusive promotions, latest news and personalized information adapted to the profile of the interested party.
- Sending satisfaction surveys on products purchased or services used by ENDLESS customers to request their opinion and improve them.

Our legitimate interest is to ensure that our WEB remains secure, as well as to help ENDLESS understand the needs, expectations and level of satisfaction of users and, therefore, improve services, products and brands. All these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and shopping experience.

How does ENDLESS protect personal data?

The WEBSITE uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to the data and guaranteeing its confidentiality. To achieve these purposes, the user accepts that ENDLESS obtains data for the purposes of the corresponding authentication of the access controls.

Additionally, any transaction made through the WEB is carried out through secure payment systems. Confidential payment data is transmitted directly and in an encrypted form (SSL) to the corresponding entity. ENDLESS states that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data that it treats, as well as to prevent its loss, alteration and / or access by unauthorized third parties.

  • Choose the product category.
  • View the product / s you are interested in. Through a click, you will get an enlargement of the photograph to see the detail, composition, technical characteristics, available sizes, reference, price and more additional information.
  • Select a product and add it to the basket. Then you can choose: continue shopping or confirm the order. Enter the shipping information where you want us to send the order.
  • Select a payment method: Credit Card, Paypal or Bank Transfer.
  • Confirm the order.
  • You will receive an email confirming your order, and another at the time of shipment, along with a tracking link so you can verify its status.

What are your rights in relation to personal data?

You have the following rights that can be exercised through the email address: hello@endlessport.com

Right of access

You have the right to obtain confirmation about whether ENDLESS is treating personal data that concerns you, or not, as well as to access the personal data that ENDLESS has available to you.

Right of rectification

You have the right to request that ENDLESS rectify personal data when they are inaccurate or that they are completed when they are incomplete. If you are registered on our WEB, it may be easier for you to correct them directly by modifying the profile.

Right of suppression / right to be forgotten

You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes that were collected.

Right of limitation

You have the right to request the limitation of the processing of the data, in which case we will only keep them for the exercise or defense of claims.

Portability Law

You have the right to receive personal data in a structured format, for common use and mechanical reading, and to transmit them to another person responsible when the treatment is based on consent or a contract, and is carried out by automated means.

Right of opposition

It can be opposed that the personal data are subject to a treatment based on the public or legitimate interest pursued by ENDLESS, including the elaboration of profiles. In this case, ENDLESS will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Automated Individual Decisions

You have the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on you or significantly affects you in a similar way. However, it will not be possible to exercise such right in case the decision is necessary for the conclusion or execution of a contract between you and ENDLESS; is authorized by the law applicable to ENDLESS provided that it establishes adequate measures to safeguard its rights, freedoms and legitimate interests; or be based on your explicit consent.

Right to file a claim

You have the right to file a claim with the Spanish Agency for Data Protection. We have the following payment methods: Credit Card, Paypal and Bank Transfer. Accepted credit cards are the following: Visa, Visa Electron, MasterCard, American Express and other international credit cards.